Let's try and keep this simple:
Privacy policy
TGG endeavors to keep all personal information private and will not divulge this information unlawfully to any third party in line with the privacy laws of South Africa. Any information collected will only be used to complete and fulfil your order. Your information may be used for marketing purposes (to market our products & services directly to you), upon your consent. We may disclose your personal information if required by law to do so, or if you violate our Terms of Service.PAYMENT
TGG do not store any of your payment instrument details. When making use of any 3rd party payment gateways, your payment instrument details are not shared with TGG. Should you have any issues with your bank of the payment gateway operators, kindly take it up with them directly, since we cannot act on your behalf. Please do not make deposits into our account - only use EFT or the installed payment gateway options. If neither of these options are available to you, please contact us to arrange an alternative beforehand.
Shipping
We make use of a courier company for deliveries. Paid orders received before 12:00 noon on normal working weekdays, will typically be handed to the courier company for processing on the same day. Courier deliveries to major centers in South Africa, are typically done within 1-3 days. Remote areas can take longer. Please note that we outsource deliveries and, therefore, do not have direct control. Tracking information is provided for all orders shipped to assist you in tracking the delivery progress.
Returns
Please note that products ordered and shipped, are under normal circumstances not returnable. Please contact us if you are unsure. The cost of return will be for the customer account, unless TGG made an error with your order.
Consent
By using this site, you confirm that you are of legal age as required by law to buy and use products on offer from TGG. You also confirm that you are responsible for taking the necessary care in the safe and responsible use of products supplied by TGG, including keeping such products out of the reach of children. You furthermore confirm that you are fully aware of the risks involved with vaping, e-cigarettes, e-liquids, & nicotine.
Indemnification
You agree to indemnify, defend, and hold harmless TGG and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.